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Refund Policy
A legal disclaimer
Any item that is not customized can be returned for a full refund. Candles cannot be burnt, or lit. Burning a candle disqualifies it for refund. Custom items are non-refundable with the exception of misspellings.
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Refund Policy - the basics
No item that has been visibly used can be returned. All items returned must be in the original condition to qualify for refund.
Secure your refund
Send an email with your order number to lunacraftstudio@hotmail.com for consideration. You will be emailed instructions on how to return your item. We do not pay return shipping.
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